LEGAL
Privacy Policy
1. Who We Are
AlgoCrew Ltd. (“AlgoCrew”, “we”, “us”) is a software engineering and consulting agency. Our website is algocrew.io. For privacy enquiries contact us at query@algocrew.io.
2. Information We Collect
We collect information you provide directly:
- Contact forms — name, email address, company name, and your message.
- Calendar bookings — name, email, and any details you add when booking a call via Cal.com.
- Email correspondence — any information included in emails you send to us.
We also collect information automatically when you visit our site:
- Log data — IP address, browser type, pages visited, time spent.
- Analytics — via privacy-respecting, cookie-free analytics (Plausible). No personal data is stored.
3. How We Use Your Information
- To respond to enquiries and provide the services you requested.
- To schedule and conduct calls or meetings.
- To send project updates, invoices, and contractual documents.
- To improve our website and services.
- To comply with legal obligations.
We do not sell, rent, or share your data with third parties for marketing.
4. Legal Basis for Processing (GDPR)
If you are in the EEA or UK, we process your data under these lawful bases:
- Contract — to fulfil our obligations to you as a client.
- Legitimate interest — to respond to enquiries and improve our services.
- Consent — where you have explicitly opted in (e.g. marketing emails).
5. Data Retention
We retain contact and project data for 5 years after the end of a client relationship, or as long as required by law. Analytics data is aggregated and never stored at the individual level.
6. Third-Party Services
We use the following sub-processors:
- Vercel — website hosting (US/EU)
- Cal.com — meeting scheduling
- Plausible Analytics — privacy-first analytics (EU-hosted)
- Slack — internal communication
Each is bound by their own privacy policies and GDPR-compliant data processing agreements.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion (“right to be forgotten”).
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time (where consent is the basis).
To exercise any of these rights, email query@algocrew.io. We will respond within 30 days.
8. Cookies
Our website uses no tracking or advertising cookies. We use a single session cookie required for the website to function. You can disable cookies in your browser settings — this will not affect your ability to browse the site.
9. Security
We use industry-standard security measures including TLS encryption, access controls, and secure cloud infrastructure. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated by updating the “Last updated” date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.
11. Contact
For privacy-related questions: query@algocrew.io